Funface Games - Frequently Asked Questions

Quick Links:

Why can't I view some of the games?
How can I Improve 3D performance?
Windows Vista issues

Why can't I view some of the games?

From time to time, people report having trouble viewing Shockwave content in their web browsers. This usually occurs because they need to either install the shockwave player, or update their existing player to the latest version.

Depending on which web browser you are using, the Shockwave player will either be downloaded to your computer and installed manually, or installed automatically from your browser.

Internet Explorer:

If you are using IE, then Shockwave attempts to install itself automatically when you go to the Adobe Shockwave Player page. IE will display a warning asking you if you want to allow it to proceed with the install. The whole process goes like this:

At first, IE will usually pop up a warning message like this:activeX content

Click on the bar to allow the installation to proceed.allow activeX installation

Finally, you will get a dialog box with info about Adobe and an install button.install shockwave dialog box


Firefox is quite simple in comparison. You only need to download the Shockwave player installer to your computer, and then click on it to complete the setup. You gotta love Firefox!

Download Links:

Adobe Shockwave player download page -- This page will auto-detect your web browser, and give you the correct file.

Standalone installers page for All OS types and Browsers -- This is the method I prefer, as it lets you determine the correct file for your system, which you can then manually install. Additionally, you can also download full version of the Shockwave player as well as other Adobe players from this page.

Still having trouble:

If you continue to have problems viewing any of our games, then you can try uninstalling the Shockwave player completely, and then reinstalling it using one of the methods listed above. The Shockwave player uninstaller can be found in the "add remove programs" section of the Windows control panel.

How can I improve the performance of Shockwave 3D games like: 3D Battle Ball, or Sun Runner?

These games require the use of a video card that supports DirectX or openGL. Depending on the OS you are using, changing the 3D renderer can greatly improve performance. If you are using a Mac, then you are limited to OpenGL. On Windows computers however, you can choose either openGL or DirectX. During the game you can right-click on the screen and change these settings yourself to see what works best. Here's an example:

Choose properties from the Shockwave right-click menu.
install shockwave dialog box

Try out all of the available renderer's to see which one works best for you.
install shockwave dialog box

More 3D tips:

Make sure to get the latest drivers for your video card. If you know what brand your video card is then you can go to the appropriate site below to download them.
Nvidia website
ATI website

I have noticed on Nvidia 3D Cards when you adjust the antialiasing settings in the Nvidia control panel, it affects Shockwave 3D content as well, making it look much nicer!

Also make sure you have the latest version of DirectX from Microsoft's site

Windows Vista issues:

-- update 04/25/2007 --
Adobe has released an update to the Shaokwave player that corrects several Windows Vista issues with 3D content. you can get it here:

There have been many reports from Windows Vista users that Shockwave 3D playback is slower than it should be, or that they cannot get Shockwave to install -specifically with the 64 bit version of Vista.

Shockwave movies that utilize 3D graphics in Vista often revert to software rendering mode (which is way too slow for most uses). You can fix this by using the methods listed above for changing the 3D renderer with the right-click menu in Shockwave.

At the time of this writing - 03/03/2007- Adobe is currently working on a patch to remedy this situation, and I will be sure to post a link to it when it arrives.

Feel free to contact us with any additional questions, and Thank you for hanging out at Funface Games!


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